Usage Policy

Welcome to Resoken. This Usage Policy governs your use of our website resoken.com. By accessing the Website, you agree to comply with this policy, which forms part of the terms and conditions of using our service.

Resoken is the trading name for Dalch Ventures Ltd with company number 14434585. 

Our Company’s VAT Registration Number is 454 7277 67.

Our goal is to connect individuals with regenerative clinics, musculoskeletal doctors and therapists, providing valuable information and user reviews. This policy ensures that the Website remains a reliable and respectful platform for all users.

References to “we”, “us”, or “our” imply Resoken, and “you” or “your” refer to any individual or entity using our Website.

For any inquiries or requests regarding our Usage Policy, Resoken provides multiple channels of communication.

Our registered office address is: Forma House, 40 Bowling Green Lane, London, United Kingdom, EC1R 0NE.

You can can contact us via email at [email protected] for general enquiries or [email protected] for detailed data protection queries or clarifications.

Additionally, if you prefer traditional mail, correspondence can be sent to our registered office.

In using our Website, you must comply with the following terms to ensure a safe and lawful environment:

• Lawful Purposes: You may only use the Website for lawful purposes. This prohibits any use that is unlawful, fraudulent, or harmful to others.
• Non-Interference: You must not interfere with other users’ enjoyment of the Website, nor attempt to self-diagnose or prescribe treatments based on the information provided.
• Data Misuse: Do not use our Website to create, check, or amend personal or third-party databases, records, or lists for commercial purposes.
• Content Restrictions: Avoid sending, receiving, or using content that violates our content standards, including spam, harmful software like viruses, or any material that adversely affects computer operation.
• No Reproduction: Do not reproduce, duplicate, or re-sell any part of our Website in contravention of our terms of use.
• Respecting Systems: You must not access, interfere with, damage, or disrupt any part of our Website, the network and systems storing it, or any third-party systems.

These rules are in place to maintain the integrity of our Website and the safety of our users. Breaching these terms may result in actions against your account or legal proceedings.

All contributions to the Website must adhere to the following standards. These apply to each part of the contribution and the whole:

• Contributions should be accurate (where stating facts), genuinely held (where stating opinions), and comply with applicable law in the UK and any country from which they are posted.

• Contributions must not contain material that is defamatory, obscene, offensive, hateful, or inflammatory. This includes sexually explicit, violent, or discriminatory content based on race, sex, religion, nationality, disability, sexual orientation, or age.

• Copyright, database rights, or trademarks of others must not be infringed. Contributions should not deceive, breach legal duties to third parties, promote illegal activities, or be threatening, abusive, invade privacy, or cause needless anxiety.

• Contributions must not harass, upset, embarrass, alarm, or annoy others, impersonate others, or misrepresent affiliations. They should not give the impression of emanating from Resoken if that is not the case.

• Any content that could mislead patients or require independent medical validation should be avoided.

All user contributions are subject to these standards to maintain the integrity and legality of content on our Website.

We reserve the right to determine if there has been a breach of this Usage Policy through your use of our Website. If a breach is deemed to have occurred, appropriate action will be taken at our discretion. This could include:

• Immediate, temporary, or permanent withdrawal of your right to use our Website.
• Removal of any content you have posted.
• Issuing of a warning.
• Legal action for costs resulting from the breach.
• Disclosure of information to law enforcement authorities as necessary.

We exclude liability for actions taken in response to breaches of this policy. The responses are not limited to those mentioned and will be as we reasonably deem appropriate.

If you encounter content on our Website that is offensive, obscene, defamatory, or otherwise breaches our content standards, please contact us at [email protected] with the subject “Unacceptable Content”. 

We take these reports seriously and will investigate promptly. On receipt of a complaint, we will review the content against our content standards and acceptable use policy, and may remove or block access to the content if it is found to be in violation. Your assistance helps us maintain the safety and integrity of our Website.

We may revise this Usage Policy at any time to reflect changes in our services, user feedback, or legal and regulatory requirements. We encourage you to review this policy periodically for any updates or changes. 

Your continued use of our Website after such amendments signifies your acceptance of the updated policy. This policy is an integral part of our terms and conditions, and understanding these changes is essential for continuing to use our services effectively and lawfully.