GDPR Compliance

Overview

The General Data Protection Regulation (GDPR) and its counterpart in the UK, known as the UK GDPR, represent comprehensive data protection reforms that came into effect on May 25, 2018.

These regulations aim to empower individuals over their personal data while standardizing data protection laws across the EU and the UK. The significance of these regulations lies in their emphasis on privacy and security, offering robust protection for individuals’ data rights and setting a precedent for data handling practices globally.

Our Commitment to Privacy

Resoken’s commitment to privacy extends beyond mere compliance, weaving the principles of data protection into the fabric of our user interactions and service offerings. Our approach to privacy is proactive and user-centric, involving not just adherence to legal standards like the UK GDPR, but also a commitment to educating our users about their privacy rights and how they can exercise them. 

By integrating privacy considerations into the design of our services, we ensure that user data is handled with the utmost care and respect, reflecting our belief that privacy is a fundamental right. 

Our Privacy and Cookie Policies are living documents, evolving as necessary to address new challenges and embrace best practices in data protection, underscoring our unwavering commitment to maintaining the trust our users place in

Data Collection and Use

Resoken.com is dedicated to transparency in how we collect and use data to enhance user experience and service quality. We gather information necessary for providing and improving our services, including but not limited to, user contact details, preferences, and interactions with our platform. 

This data supports our ability to offer personalised recommendations, streamline service access, and ensure content relevancy. We handle all personal information with the highest standards of privacy and security, in strict alignment with GDPR requirements, reinforcing our commitment to protecting our users’ privacy rights.

User Rights Under GDPR

Under GDPR, Resoken.com empowers users with several rights aimed at enhancing control over their personal data. These rights encompass not only the ability to access and review personal data held by Resoken.com but also include provisions for users to request updates or corrections to their data, ensuring accuracy and relevance. 

Additionally, users have the right to request the deletion of their personal data, offering a measure of control over their online footprint. The right to data portability is particularly significant, allowing users to transfer their data from Resoken.com to other platforms, facilitating ease of use and continuity of service. These measures are part of Resoken.com’s commitment to uphold GDPR’s principles, prioritising user privacy and data protection.

You can always contact us at [email protected] for any queries pertaining to GDPR.

Data Security Measures

At Resoken.com, our approach to data security is comprehensive, encompassing several layers of protection to safeguard user data from unauthorized access, disclosure, alteration, and destruction. We implement state-of-the-art encryption techniques to ensure data is securely transmitted and stored. Our infrastructure is built on secure servers, and we employ advanced firewall technologies and intrusion detection systems to prevent unauthorized access.

To maintain the highest level of data integrity and confidentiality, access to personal data is strictly limited to personnel who require it to perform their job functions, and they are bound by confidentiality obligations. Regular training on data protection and security is provided to our staff to ensure they are aware of the latest practices and regulations.

We conduct periodic security audits and vulnerability scans to identify and address potential security gaps promptly. In the event of a data breach, we have in place a robust incident response plan to minimize the impact and notify affected individuals in compliance with GDPR requirements.

Moreover, we encourage users to play an active role in protecting their data by providing guidance on secure password practices and how to recognize phishing attempts. Our commitment to data security is unwavering, and we continuously evolve our security practices to address emerging threats and maintain compliance with GDPR and other data protection laws.

Third-Party Data Sharing and Processors

Resoken.com engages with select third-party services and processors to enhance our platform’s functionality and user experience, always ensuring GDPR compliance. We share user data only with entities that adhere to strict data protection standards, necessary for providing specific services, such as analytics or customer support. 

All third parties are carefully evaluated to ensure they provide adequate safeguards for your data, with clear agreements in place to limit the use of your information strictly to the agreed-upon services. This careful selection and monitoring process underscores our commitment to maintaining the security and privacy of user data in line with GDPR requirements.

Consent and Withdrawal

At Resoken.com, we ensure that obtaining user consent for data processing is clear and straightforward. Users have the autonomy to give consent for specific uses of their data at the point of collection. Equally, we provide a simple and effective process for users to withdraw their consent at any time. 

Should you wish to withdraw your consent or have any enquiries about how your data is used, please contact us at [email protected]. Our procedures are designed to uphold your rights under GDPR, ensuring that your choices regarding your data are respected and easily managed.

Changes to the GDPR Compliance Page

Resoken reserves the right to update our Cookie Policy as needed. Such changes reflect evolving technology, legal requirements, and user feedback. We’ll notify users of significant updates and encourage regular review of this policy for the latest information on our cookie practices.

For comprehensive details on how we handle personal data, please refer to our Privacy Policy. It provides broader context on data management, respecting user privacy. Additional resources and contact information for privacy queries are available, ensuring transparency and support for our users.

This GDPR Compliance page was last updated on: January 15, 2024